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© 2014 Foundation Supportworks
®
,
Inc.
All Rights Reserved
p 2
Chapter 1
Introduction
CHAPTER 1
INTRODUCTION
unparalleled in the industry. Our staff of full-time
professionals include:
• Geotechnical and Structural Engineers,
• Corporate Trainers,
• Dealer Support (Product Line Managers and
Product Installation Experts),
• Sales Development Specialists,
• Video Production Specialists,
• Graphic Designers,
• 3D Graphics and 3D Animation Experts,
• Computer Programmers, and
• a team of Website Developers.
As of the printing date of this manual, there are
over 100 independent contractors throughout
the United States and Canada utilizing
Foundation Supportworks’ products for their
projects/applications. With installing contractors
from coast to coast, Foundation Supportworks
is focused on training, gathering and sharing the
best practices in the industry. Your authorized
FSI installing contractor is therefore operating
with the resources of literally hundreds of years
of combined experience.
With major dealer support facilities in Omaha,
Nebraska
and
Seymour,
Connecticut,
Foundation Supportworks operates with a
long-term vision. The coupled effect of the
expertise of the Foundation Supportworks staff
and our installing contractor network’s years
of combined experience and leadership in the
structural stabilization industry translates to
quality products, dependable service, expert
installations and a team you can trust.
Our Mission Statement:
To champion dealer success through genuine
relationships and radical support.
It is our core belief that if we provide a level of
support that is unheard of and unexpected in this
industry, our dealers will be equipped and able
to fully focus on their main objective – serving
the customers and design professionals in their
markets with unparalleled quality and expertise.
1.2 – FSI Engineering Roles
Foundation
Supportworks
has
both
geotechnical and structural engineers on
staff for product design, quality assurance of
products and support to our network of FSI
installing contractors. Our in-house engineers
are available to assist with preliminary design
applications and to provide technical support
to engineers, architects, building departments
and general contractors local to the projects.
Our engineers are experts in the industry and
routinely present technical information at
industry trade conferences, engineering and
architectural meetings and conferences, as well
as to contractors and home inspectors. Please
visit the FSI website for biographical information
about our engineers.
FSI engineers act on behalf of the product
manufacturer and therefore are unable to
serve as the engineer of record by signing and
stamping project-specific drawings and details.
Rather, they can provide preliminary designs,
consultation, and the technical information
and support necessary for the local design
professional to feel comfortable specifying
and utilizing FSI products for their projects
and applications. Preliminary design services
and consultation for prospective piering and
anchoring projects are free of charge to design
professionals and FSI installing contractors. A
description of this service and its process are
provided in the Preliminary Design Services
letter in Appendix 2G.
To simplify the design process for helical
piles and tiebacks, Foundation Supportworks
created HelixPro
®
Helical Foundation Design
Software for Professionals, a web-based helical
foundation design tool available free of charge
to design professionals. For more information on
HelixPro, refer to Appendix 2C.